Guides
Guides to direct, safer help
In-depth guides written by the PayPlea team. Each one explains how something actually works, what the risks are and where to learn more from primary sources.
- Last updated:
- min readCommunity GuidelinesWhat is and is not allowed on PayPlea: fraud, harassment, exploitation, scams, private data, manipulation and off-platform pressure are prohibited.Read the guide
- 7 min readDirect person-to-person help, explainedWhat direct giving between people means, how it differs from donating to an organisation, and how PayPlea structures it with moderation and private receipts.Read the guide
- 6 min readHow to help someone with a bill, safelyA practical checklist for helping someone pay an electricity or household bill directly, including what to check and which red flags to avoid.Read the guide
- 7 min readHow to ask for financial help onlineHow to write an honest request for financial help online, protect your privacy and set realistic expectations — with PayPlea-specific requirements.Read the guide
- 6 min readMutual aid apps, explainedWhat mutual aid is, how mutual aid and community help apps differ, and where PayPlea fits as a person-to-person support app.Read the guide
- 6 min readDirect help vs crowdfundingA side-by-side comparison of direct person-to-person help and crowdfunding for personal needs: custody, fees, speed, protection and transparency.Read the guide
- 5 min readProtecting private details on payment receiptsWhat to hide on a payment receipt or screenshot before sharing it, and how PayPlea’s crop and conceal tools keep receipts private.Read the guide
- 5 min readPending and confirmed progress, explainedWhy PayPlea shows pending review and confirmed amounts separately, who confirms a contribution and how a request closes.Read the guide
- 6 min readHow to spot a suspicious help requestRed flags in online help requests — urgency, gift cards, crypto, off-platform contact, mismatched recipients — and what to do if you see them.Read the guide
- 6 min readPayment links and provider safetyHow personal payment links work with PayPal, Revolut, Cash App and Venmo, what protections usually apply and what to check before sending.Read the guide
- 6 min readHow moderation works at PayPleaHow PayPlea moderates requests, comments and profiles with automated screening and human review, and how reports and appeals work.Read the guide